When using your VISA Debit Card, please note the following:
• Some merchants (IE: Car rentals, Hotel reservations, travel agencies) may, at the time a reservation or purchase is made will obtain an authorization from the issuer in an amount that is greater that the estimated charge. These funds will no longer be available for your use. This is for the purpose of covering any unexpected fee or charge from the merchant, for example a car rental not returned on time or additional charges to your hotel room.
• When the transaction is complete, IE: Return of vehicle, or check out of hotel, the merchant will process the total amount due and the original preauthorized amount will be released, however there may be a significant delay between the time that the charges are received and the issuer releases the authorization.
• Merchants cannot request the bank to release the authorized funds on your behalf.
• It is always advisable to have a second method of payment available
• If you experience problems contact your branch.