Mobile Privacy Policy
What does Points West Community Bank do with your personal information from the mobile application?
Why?
- Before granting access to this information, you will be prompted to give the application that permission.
- If you do not wish to grant that permission, you may decline.
- If you later change your mind, those permissions can be updated in your device’s settings.
What?
- Location – Your location is used to prevent fraudulent activity and to display locations near you.
- Contacts List – Allowing access lets you add contacts to use with features that allow you to send money via your mobile app. We will only add the contacts you choose, and that information will not be shared.
- Camera & Images – This app uses your camera to capture check images, upload images to support account opening, take pictures of receipts, scan ID, scan authorized QR codes and to conduct video chat.
How?
- Personalizing your digital and mobile experience by enhancing our Site’s and Mobile App’s organization and design and analyze data to create relevant alerts, products, or services.
- Detecting and preventing fraud, identity theft or other risks to you or to Points West Community Bank.
- Complying with and enforcing applicable legal requirements, industry standards, contractual obligations, and our policies.
- Allowing you to use features within our Sites and Mobile Apps when you grant us access to personal information from your device, such as contact lists or location, for example, when trying to locate an ATM.
- Providing notifications concerning events for which you have registered, enhancing products and services, and operating and expanding our business activity.
We may share the personal information we collect from and about you online with only certain Third-Party providers that have contracts with us for Site and Mobile Apps to be only used in accordance with this Notice and Government Agencies as required by laws and regulations. Your personal information will not be shared or utilized through any social media platforms.
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. In the event of a data breach, we provide timely notification, in accordance with applicable laws and regulations. We may use third-party providers to process personal information for business purposes on our behalf. Third-party providers are contractually obligated to comply with our policies to protect information we share with them or they collect on our behalf.
We also recognize the importance of protecting children’s privacy. Our sites and Mobile Apps are not marketed to individuals under the age of 13, and we request that these individuals to not provide personal information through our Sites and Mobile Apps. We do not knowingly collect personal information from children under 13.
We retain personal & application information for a period of time as required by laws and regulations and the necessary business purposes. We securely delete personal information as soon as legally permitted. Please contact us to determine specific timeframes for your personal stored information and if that information may be deleted.