Online Banking

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The Importance of Protecting Your Bank Account

The Importance of Protecting Your Bank Account 

Protecting your bank account is one of the first and most important things you should do when setting up a new account. There are so many potential threats that aren’t worth worrying about when you can just follow these short steps to protect your account. 

  • We will never call you to request information you received via text (SMS) or pressure you to reset your online banking login password. 
  • Don’t trust caller ID. Caller ID may be modified to show Points West’s name. 
  • Don’t provide your online banking login credentials, one-time password, account number or personal information by email or text or phone call. Using our published phone number, reach out to us to confirm that the request is legitimate.
  • Don’t give information over the phone if you receive a call stating that a transaction is canceled, even if the caller claims to be from Points West. Once again, contact us using our published phone number to inquire about the transaction.
  • Don’t click on links in unsolicited emails or texts.
  • Don’t give an unsolicited caller remote access to your computer. 

If you ever have any questions about your account or these potential threats, please contact us!