We are pleased to inform you that account transactions are now displaying again within our online and mobile banking platforms.

This issue was a result of collateral damage from the Crowdstrike incident, which impacted our core banking provider’s ability to supply transaction data to our online banking system.

We sincerely thank you for your patience as we worked to resolve this issue.

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Bank Locally: Easing Customer Concerns

A Letter From Our CEO Points West Community Bank remains well-capitalized and well-positioned to continue to serve our customers and community. We were chartered 117 years ago and expect to serve our local communities for generations to come.  Our customers have access to our experienced team, and we stand ready to assist you at all ... Read more

A Letter From Our CEO

Points West Community Bank remains well-capitalized and well-positioned to continue to serve our customers and community. We were chartered 117 years ago and expect to serve our local communities for generations to come.  Our customers have access to our experienced team, and we stand ready to assist you at all times with any of your questions or concerns.

  • As a community bank, we take pride in our relationship-based business model focused on building long-term trust with our customers. After all, we live and work in these communities as well.
  • No customer has ever lost a dime of FDIC-insured deposits. The FDIC insurance fund has a balance greater than $125 billion and the FDIC announced expanded insurance coverage on March 12, 2023.  For any customers who have questions about whether additional insurance coverage is needed, we are ready and prepared to assist you in identifying whether additional insurance coverage is necessary and ensuring your deposit needs are met.
  • If you have questions about your coverage, or would like to learn more about FDIC insurance and how it works, we encourage you to access the following resources or give us a call directly:

As a Points West Community Bank customer, you can rest assured that community banks are different from other crypto, high-tech financial institutions, and credit unions. We will continue to educate customers on the advantages of the community banking business model throughout the next few weeks. We exist to serve our communities and your money is safe and insured in our bank.

 

We are Happy to Serve Our Customers

We value our customers and want you to feel confident banking with us. If you have any concerns that remain to be addressed, please give us a call and request to speak directly with our bank officers or CEO.This unique banker access is what makes community banks different and an asset to those we serve. For customers that have questions about whether additional insurance coverage is needed, Points West Community Bank stands ready and prepared to assist.